Welcome to the Industrial Commission

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Our Dayton office is moving to reduce office lease expenses and provide improved customer service....Full Story

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About the Industrial Commission

The Industrial Commission (IC) of Ohio conducts over 180,000 hearings annually and most of these hearings take place within 45 days of the original claim appeal. What does that mean to you? It means you can expect great customer service as we provide a forum for appealing Ohio Bureau of Workers’ Compensation (BWC) and self-insured employer decisions. Since 1912, the IC has been resolving issues between parties who have a dispute in a workers’ compensation claim. Throughout the appeals process, the Industrial Commission assists parties via our toll-free customer service and TDD (Telecommunications Device for the Deaf) phone lines, our askIC@ic.state.oh.us general email address, by providing interpreting services, and through assorted Web services.

Hearings on disputed claims are conducted at three levels within the Commission: the district level, the staff level, and the Commission level. The Governor appoints the three-member Commission and the Ohio Senate confirms these appointments. By previous vocation, employment or affiliation, one member must represent employees, one must represent employers and one must represent the public. The executive director manages the agency’s day-to-day operations.

While BWC is responsible for collecting workers' compensation insurance premiums, overseeing the insurance system, and paying out compensable claims, the IC is responsible for:

  • Providing a forum for fair and impartial claims resolution
  • Conducting hearings on disputed claims
  • Adjudicating claims involving an employer's violation of specific safety requirements
  • Determining eligibility for permanent total disability benefits

The IC's independence from BWC allows it to more fairly adjudicate disputes over those benefits. For a breakdown on how well we’re serving you, read the Industrial Commission 2010/2011 Budget Booklet entitled Building on a History of Fiscal Prudence. This Booklet was published in March 2009 to provide information about the IC to legislators during the state’s biennium budget process.

To learn how the IC works to resolve disputed claims, see The Appeals Process.

I.C.O.N.

I.C.O.N. is your online resource for managing your hearing file. Logon to file appeals, objections, continuances, cancellations, request services, and view or add documents to your hearing folder.

Customer Service

We're here to help! Call, fax or email us at askIC@ic.state.oh.us with questions and concerns.

Forms

Download individual PDFs of IC forms.

IC Policies

Get the information you need to comply with IC rules, resolutions, policies and guidelines.

The Appeals Process

Confused about the process or what is expected of you? Visit the Appeals Process section to learn the ins and outs of workers’ compensation claims and hearings.